Buying an Energist System FAQ's

I am interested in buying an Energist product and want to speak to someone about this

No problem - If you are based in the UK , please call our UK sales team at our Swansea Head Office during office hours. Alternatively you can follow the link below to go straight to our ‘Contact us' page, then an Energist sales team member will contact you.

If you are based outside of UK , please go to the International Distributors page to find contact details of your local Energist distributor. Alternatively you can follow the link below to go straight to our ‘Contact us' page, so we can put your local distributor in contact with you.

Who uses Energist equipment?

We have over 3000 VPL™ and LED systems in operation around the world. Users tend to be high-end salons, clinics and aesthetic beauty centres who have decided to focus on quality equipment that will bring tangible results. We are also present in many medical practices, often where a practice such as a dentist extends its offer into aesthetic treatments. We are happy to put you in touch with existing customers so you can ask their unbiased opinion on our equipment and customer service back-up.

Where is Energist equipment used worldwide?

Energist equipment is used successfully in over 40 countries worldwide, often in some of the leading Beauty Centres and Aesthetic Clinics in those markets.

Energist prides itself as the market leader in terms of quality and performance, but at mid level in terms of price. There are of course systems that are much more expensive, but it terms of results, Energist VPL™ and LED systems match the best systems on the market. At lower price levels, often build quality and performance will be compromised, as well as ongoing customer support. Using a smaller lower powered system can be a false economy when poor treatments lead to dissatisfied clients, harming your hard-earned reputation. Many low-end imported systems may offer little or no customer support and often no reliable representation.

I have had a bad experience with IPL equipment – why will VPL™ be any different?

Not all pulsed light equipment is the same – there is a vast range of choices in terms of quality and performance. A poor system will give ineffectual or potentially harmful treatments. With Energist equipment and training, you can be sure that you will be giving safe, high-end treatments individual to each client, with excellent results. Talk to us to find out more: Contact Us

Why is it important to buy from an ISO9001 company? Can I be sure Energist equipment is good quality?

I'm based in UK - Why is it better to buy equipment direct from a UK manufacturer?

It's not just that we have the best systems on the market in the UK ; we also have the local infrastructure to support you. Buying direct from a reputable manufacturer such as Energist gives you the confidence that all the technical and clinical expertise is at your fingertips. It also gives you confidence that you will always be able to get the long-term service back-up you need for such high-end equipment. Energist Customer Service is outstanding, with the highest expertise and fastest response. When you buy from Energist your business is important to us – so we ensure that it runs smoothly.

Are there any regulations relating to Energist equipment?

Energist provide in-depth training on site with ongoing support with all equipment. To use any pulsed light system in England and Wales , it will be necessary to register with the Healthcare Commission. The Healthcare Commission does not cover Scotland or N Ireland . We have the expertise to help and advise you with this process. These regulations do not apply to the ReGen™ LED system.

Outside UK , please contact your local distributor for details of applicable regulations. International Distributors

What training can I expect when purchasing Energist equipment?

Energist take user training very seriously, as comprehensive training is a vital component in getting the best results for your clients, and for safety. Please contact Energist Head office or your local distributor for full details of training in your region. User-training covers all practical and clinical aspects – both theory and hands-on - needed to get you fully up to speed and confident in using the Energist family of systems. Follow-on training details for new staff, as a refresher, or to focus on more advanced treatments are available upon request.

How can I be sure Energist will still be able to support my equipment in years to come?

As a well established business with over 3000 medical and beauty systems in use worldwide, Energist is committed to continued support of our customers. In fact we still support systems which have been in use since year 2000!